Retail Merchandise: Returns & Exchanges

Presenter: Stephen Levins
Executive Director - Office of Consumer Protection, State of Hawai'i Department of Commerce & Consumer Affairs

 

Lesson Objectives:

  • Understand retail returns and exchanges policy requirements
  • Become aware of the Hawai'i State Statutes regarding retail and exchange laws
  • Learn how the Hawai'i State Statutes protect consumers

 

Video

Video PPT Slides

 

Quiz

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The videos were filmed between 2014-2015. Viewers need to be aware that after the recording dates, the presentations may not be current and the content can not be guaranteed for accuracy, timeliness, or completeness due to revisions of existing laws, products, or organizations.

 

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